Here’s how we're helping our customers during the Brexit negotiations
Whatever your views on Brexit, it can be hard to ignore the impact it’s having on our lives at the moment.
For us here at FairFX we know this first-hand because the currency markets have turned into somewhat choppy waters.
Because of this, we’re keeping a close eye on the proceedings to make sure you, our customers, can navigate those waters in the smoothest way possible. Which means being on hand to answer your questions about foreign currency and, of course, to look after your international payments.
To make sure we can look after your currency concerns as best we can, we’re focusing even more than ever on how we provide a great service. For starters, we’re not capping any transfers. Take the 15th of January for instance. During the Brexit deal vote and motion of no-confidence, other online money transfer providers such as TransferWise had to cap their trades. We stayed open until 10 pm and helped wherever we could. Just as we did on the 29th, during the amendment votes intended to avoid a no deal Brexit, and as we will do for all forthcoming votes.
We know how important it is that, during these periods of uncertainty and market volatility, we don’t go quiet. We’re reaching out to help our customers and doing whatever we can to help protect against losses - so you can get the most from your money.
It’s just one of the things that set us apart.
But a huge part of what makes us different is our solid foundation of incredibly talented and committed staff who genuinely care about the people they’re helping. Even as I write the word ‘staff’ it feels wrong because we’re certainly a team, if not a family. One that’ll stay late and go above and beyond in the pursuit of putting you first.
Which is why, together with the rest of the leadership team, I’m so very proud of each and every member of FairFX.
So whatever happens in the coming weeks and months of negotiations, and whatever happens with the euro rate or the dollar rate, we’ll be here and happy to help, whenever you need us. Because whether you’re sending money abroad to your family, buying a property or paying for business expenses, life must go on.
We’re always only ever a call away, so if we can help you send some money abroad, give us a call on 020 7778 97500 and we’ll get it sorted. We look forward to navigating the future with you.